Privacy Policy
WE ARE COMMITTED TO PROTECTING YOUR PRIVACY
Collecting Information
Personally Identifiable Information
When you use our website, we may collect personally identifiable information that you voluntarily provide to us. This includes, but is not limited to, your full name, date of birth, vehicle details (such as year, make, and model), driving history, and contact information including your phone number, email address, and physical address. We may also collect financial information necessary to process your quote request and provide you with accurate insurance estimates. In certain circumstances, we may collect health-related information or other sensitive personal information that is relevant to generating your insurance quotes. By providing this information, you consent to our collection and use of it as described in this Privacy Policy.
Non-Personally Identifiable Information
In addition to personally identifiable information, we may also collect non-personally identifiable information about you when you use our website. This may include information about your site usage patterns, preferences, and demographic or profile data. Non-personally identifiable information is data that, by itself, does not identify a specific individual but may be combined with other data to provide insights about our users. We use this information to analyze trends, administer the site, track users' movements around the site, and gather demographic information for aggregate use so that we can improve our website and the services we offer to you.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through the use of cookies, web beacons, embedded scripts, and other tracking technologies. This information may include your IP address, device type, operating system, browser type and version, screen resolution, and language preferences. We may also collect usage data such as your geolocation, browsing history on our site, time spent on each page, pages visited, links clicked, and the referring URL that brought you to our website. These technologies help us understand how visitors interact with our site, identify areas for improvement, and provide a better user experience.
Session Tracking
We may track certain session data during your visit to our website, including but not limited to mouse movements, scrolling behavior, keystrokes, data entered into forms, device information, and screen size. This session tracking is used for analytics purposes and for improving our products and services. By using our website and agreeing to our Terms of Use, you provide your consent to the collection and use of this Session Data as described in this Privacy Policy. We employ third-party services to assist with session tracking and fraud detection, including Anura, Jornaya, Transunion, Google, and Meta/Facebook (formerly Facebook). These third parties may collect information about your online activities over time and across different websites. Please refer to their respective privacy policies for more information about their data practices.
Usage and Sharing
Sharing with Third Party Partners
We may share your information with Third Party Partners, including but not limited to insurance companies, carriers, mortgage companies, marketing companies, brokers and agents, call centers, lead buyers, lead generators, and advertising agencies. When you submit a quote request through our website, your information is used to process that request and connect you with appropriate service providers who can fulfill your needs. We share your information with these partners to evaluate the popularity of our site, to provide you with the services you have requested, and to forward your information to Third Party Partners who may contact you by email, phone, or postal mail regarding products and services that may be of interest to you.
Each Third Party Partner has its own Privacy Policy governing the collection, use, and disclosure of personal information. We encourage you to review the privacy policies of any Third Party Partner before providing them with your personal information. We are not responsible for the privacy practices of Third Party Partners, and this Privacy Policy does not apply to their use of your information.
Other Disclosures
We may disclose your information to technology and marketing service companies that assist us in operating our website and conducting our business. In the event of a merger, consolidation, acquisition, or other transfer or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We may also disclose your information when we believe in good faith that such disclosure is required by law, regulation, or legal process, or to protect the rights, property, or safety of our company, our users, or others. We may match information from different sources to enhance the accuracy and completeness of our records and to provide you with more relevant services and offers.
Aggregate Information
We may share aggregate, non-personally identifiable information with third parties for industry analysis, demographic profiling, and other purposes. Such aggregate information does not identify any individual user and is used to describe our services to prospective partners, advertisers, and other third parties, and for other lawful purposes.
Electronic Marketing Communications
From time to time, we may send you electronic marketing communications about products, services, offers, or promotions that we believe may be of interest to you. If you wish to opt out of receiving such communications, you may do so by clicking the unsubscribe link included in each marketing email, or by sending an email to privacy@relaiableautoquotes.com with "Unsubscribe" in the subject line. Please allow up to ten (10) business days for your opt-out request to be processed. Please note that even if you opt out of marketing communications, we may still send you transactional or account-related messages as necessary.
Security
We take the security of your personal information seriously and use industry-standard measures to protect it. Our website uses SSL (Secure Sockets Layer) encryption technology to protect the transmission of your data. We also take reasonable precautions to safeguard your information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that the Internet is an open network, and no method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. We encourage you to use caution when sharing personal information online and to contact us immediately if you suspect any unauthorized use of your information.
Links
Our website may contain links to external websites or third-party services that are not operated or controlled by us. This Privacy Policy applies only to our website and does not apply to the practices of any external websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly encourage you to review the privacy policy of every website you visit. The inclusion of any link on our website does not imply our endorsement of the linked website, and we are not liable for any damages or losses arising from your use of any linked website.
General Privacy Notices
A. Personal Information Collected
In the preceding twelve (12) months, we have collected the following categories of personal information:
| Category | Collected |
|---|---|
| A. Identifiers (name, email, phone, IP address, etc.) | Yes |
| B. Customer records information (address, phone, financial info) | Yes |
| C. Protected classification characteristics (age, gender, marital status) | Yes |
| D. Commercial information (insurance history, quote requests) | Yes |
| E. Biometric information | No |
| F. Internet or other electronic network activity information | Yes |
| G. Geolocation data | Yes |
| H. Sensory data (audio, visual recordings) | No |
| I. Professional or employment-related information | Yes |
| J. Education information | No |
| K. Inferences drawn from collected information | Yes |
B. Sources of Personal Information
We collect personal information from the following sources:
- Directly from consumers: When you fill out forms, submit quote requests, or interact with our website, we collect the information you provide to us directly.
- Site activity: We collect information about your activity on our website through cookies, web beacons, and other tracking technologies as described above.
- Third parties: We may receive information about you from third-party sources, including marketing partners, data providers, and public databases, to supplement the information we collect directly from you.
C. Uses of Personal Information
We use the personal information we collect for the following purposes:
- To process quote request forms and provide you with the requested information or services;
- To provide, operate, and maintain our products and services;
- To send you marketing and promotional communications (with your consent where required);
- To fulfill our contractual obligations to you;
- To improve and develop our products and services;
- To comply with applicable laws, regulations, and legal processes;
- In connection with any business transaction, such as a merger, acquisition, or sale of assets.
D. Sharing and Sale of Personal Information
In the preceding twelve (12) months, we have disclosed and/or sold the following categories of personal information for business or commercial purposes:
| Category | Disclosed To | Sold To |
|---|---|---|
| A. Identifiers | Insurance partners, marketing companies, service providers | Lead buyers, marketing partners |
| B. Customer records | Insurance carriers, brokers, agents | Lead buyers, marketing partners |
| C. Protected classifications | Insurance carriers for underwriting | Not sold |
| D. Commercial information | Insurance partners, carriers | Lead buyers |
| F. Internet activity | Analytics providers | Not sold |
| G. Geolocation data | Insurance partners for local quotes | Not sold |
| I. Professional/employment | Insurance carriers for underwriting | Not sold |
| K. Inferences | Insurance partners, marketing companies | Lead buyers |
E. Your Privacy Rights
Depending on your state of residence, you may have the following rights regarding your personal information:
- Right to Know: You have the right to request that we disclose what personal information we have collected, used, disclosed, and sold about you in the past twelve (12) months.
- Right to Delete: You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.
- Right to Correct: You have the right to request that we correct any inaccurate personal information we maintain about you.
- Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information for targeted advertising purposes.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
F. Notice of Right to Opt-Out
You have the right to opt out of the sale or sharing of your personal information. To exercise this right, you may submit a request through our Data Rights Form, or by emailing us at privacy@relaiableautoquotes.com. We will process your opt-out request within fifteen (15) business days. Please note that if you opt out, you may still see generic advertisements that are not based on your personal information.
Minors Under 16
We do not knowingly collect, disclose, or sell personal information of minors under the age of sixteen (16). If we become aware that we have collected personal information of a minor under 16, we will take steps to delete such information promptly.
Your California Privacy Rights
This section applies to California residents and provides additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Personal Information Collected (California)
In the preceding twelve (12) months, we have collected the following categories of personal information about California residents:
| Category | Collected |
|---|---|
| A. Identifiers | Yes |
| B. Customer records information | Yes |
| C. Protected classification characteristics | Yes |
| D. Commercial information | Yes |
| E. Biometric information | No |
| F. Internet or other electronic network activity information | Yes |
| G. Geolocation data | Yes |
| H. Sensory data | No |
| I. Professional or employment-related information | Yes |
| J. Education information | No |
| K. Inferences drawn from collected information | Yes |
Sharing and Sale of Personal Information (California)
| Category | Disclosed To | Sold To |
|---|---|---|
| A. Identifiers | Insurance partners, marketing companies, service providers | Lead buyers, marketing partners |
| B. Customer records | Insurance carriers, brokers, agents | Lead buyers, marketing partners |
| C. Protected classifications | Insurance carriers for underwriting | Not sold |
| D. Commercial information | Insurance partners, carriers | Lead buyers |
| F. Internet activity | Analytics providers | Not sold |
| G. Geolocation data | Insurance partners for local quotes | Not sold |
| I. Professional/employment | Insurance carriers for underwriting | Not sold |
| K. Inferences | Insurance partners, marketing companies | Lead buyers |
Direct Marketing by Third Parties / Shine the Light Law
Under California Civil Code Section 1798.83 (the "Shine the Light" law), California residents have the right to request that we disclose what personal information we have shared with third parties for their direct marketing purposes in the preceding calendar year. To submit such a request, please email us at privacy@relaiableautoquotes.com. We will respond to your request within thirty (30) days.
Opt-Out Preference Signal Acknowledgment
We acknowledge the Global Privacy Control (GPC) signal as a valid opt-out preference signal under the CCPA. When we detect that you have enabled the GPC signal in your browser, we will treat it as a request to opt out of the sale and sharing of your personal information for targeted advertising purposes. You do not need to submit a separate opt-out request if you have enabled the GPC signal.
Authorized Agent Designation
You may designate an authorized agent to submit privacy rights requests on your behalf. To do so, you must provide the authorized agent with written permission to act on your behalf, and we may require verification of your identity and the agent's authority. To submit a request through an authorized agent, please use our Data Rights Form or email privacy@relaiableautoquotes.com.
Your Nevada Privacy Rights
If you are a resident of Nevada, you have the right to opt out of the sale of certain personal information under Nevada Senate Bill 220 (Nevada SB 220). "Sale" under Nevada law means the exchange of personal information for monetary or other valuable consideration. To exercise your right to opt out, please submit a request through our Data Rights Form, or email us at privacy@relaiableautoquotes.com. We will process your request within sixty (60) days as required by Nevada law. You may also contact the Nevada Attorney General's office if you believe your privacy rights have been violated.
Children's Privacy
Our website is not intended for use by individuals under the age of eighteen (18). We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly. For children under thirteen (13) years of age, we will only collect personal information with verifiable parental consent as required by the Children's Online Privacy Protection Act (COPPA). If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us at privacy@relaiableautoquotes.com so we can take appropriate action.
International Data Transfers
Our website and services are primarily operated within the United States. By using our website and providing your personal information, you acknowledge and consent to the transfer, processing, and storage of your information in the United States. If you are accessing our website from outside the United States, please be aware that your information will be transferred to and processed in the United States, which may have different data protection laws than your country of residence. By using our website, you consent to such international data transfers.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by posting the updated policy on our website with a revised "last updated" date, and in some cases, we may provide additional notice such as adding a statement to our homepage or sending you an email notification. Your continued use of our website after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: privacy@relaiableautoquotes.com
- Support: support@relaiableautoquotes.com
- Data Rights Form: Submit a Data Rights Request
We will respond to all privacy-related inquiries within thirty (30) days of receipt. For data rights requests, we may take up to forty-five (45) days to respond (with a possible extension of an additional forty-five days where necessary, with notice to you).
This Privacy Policy was last updated on June 6, 2026.